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April 16, 2020 – Episode #
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April 16, 2020: The current climate requires flexible, agile systems to respond to ever-changing needs. While this is hugely positive in multiple ways, some security concerns come with this. In today’s field report, Drex DeFord talks with Karl West, CISO of Intermountain Healthcare. In this episode, Karl sheds some light on some of the issues that they have been seeing in light of the pandemic. From an increase in phishing to having caregivers move to the cloud, these threats stand in the way of giving predictive care promptly. We also discuss how cybersecurity is not a barrier at Intermountain, but rather acts as an enabler and adds to a better product overall. Along with this, Karl touches on their work with their partners, how this time of crisis has shown him the power of intentional communication, and his hope for the systems moving forward. Be sure to tune in today!

Key Points From This Episode:

  • Learn more about the work that Intermountain does, as an integrative delivery system.
  • Some of the security issues Intermountain has been facing in light of the pandemic.
  • Why Karl decided not to do a video call with Drex.
  • Find out how cybersecurity at Intermountain is an enabler and not a barrier.
  • How the cybersecurity department works with partners to find the best, cost-effective tech.
  • Valuable lessons that Karl has learned about communication and leveraging technology.

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