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June 5, 2020 – Episode #
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June 5, 2020: Joining us today is Dr. Andrew Rosenberg, the CIO at Michigan Medicine. When the pandemic first hit the US, Dr. Rosenberg temporarily exchanged his CIO role for working on the frontlines and in the ICUs fighting the virus, but has since resumed him primary responsibility and has learned a great deal in the process. In terms of health IT, he discuses the sudden shift to remote work and how they are thinking about a sustainable solution, suggesting the possibly of a hybrid work model that involves both office and home time in the foreseeable future. There are, he says, certain events, tasks, and services that are best conducted in person and therefore a fully remote solution is not viable. However, the crisis has proven just how many jobs can be done from home and has had surprisingly good results, with productivity improving in some instance. Dr. Rosenberg also talks about the ups and downs of their telehealth systems, how his priorities for health IT has shifted during the crisis, and how they are reopening their services while remaining prepared to deal with a possible second surge. 

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