March 23, 2020: Our guest today for this episode on coronavirus preparedness is David McSwain from MUSC. David gives us some insight into his position at the institution and the different roles he fills before jumping into the main segment of the conversation, looking at telehealth and how necessary it is right now. He shares his thoughts on health systems that are moving fast to get on track with the infrastructure and resources to provide better telehealth as well as MUSC's current status in relation to the crisis. David explains how he and his team have been building out telehealth over the last ten years and what it takes for each system to get to the level it needs to be. He emphasizes the integration of resources as things move so quickly, citing this as the way to scale sustainably. We also look at some of the important areas that need attention in the realm and why good documentation and payment systems can save a lot of time and effort in the long run. We finish off our chat thinking about the long term effect of this crisis and the elements that will remain in place when the COVID-19 period subsides.
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