This Week Health

Kristin Myers

Executive Vice President, Chief Information Officer and Dean for Information Technology

Mount Sinai Health System

Kristin Myers is a visionary leader who is steering IT transformation efforts to align and support the strategic goals of Mount Sinai Health System. As Executive Vice President, Chief Information Officer and Dean for Information Technology, her main objectives are to drive agility in the department to support the health system’s mission of clinical care, research, and education; optimize the department’s operations; and enable the Health System for digital change.

Ms. Myers joined the Health System as a Director of IT in 2004. Her many key accomplishments include leadership of the Epic clinical and revenue cycle implementations and the organization’s transition to ICD10 coding, and establishment of the IT Program Management Office and Change Management as a discipline within IT in 2009.

Ms. Myers is a nationally acclaimed healthcare leader. She was chosen as one of Crain New York’s Notable in Health Care list in 2021, selected to join the 2021 HIMSS Future50 Community, awarded the Modern Healthcare 2021 Top 25 Women in Healthcare honoree, and listed as 102 Women to Watch in Health IT in 2020. Under Ms. Myers’ leadership, Mount Sinai was awarded the prestigious Health Information and Management System Society (HIMSS) 2012 Enterprise Davies Award of Excellence for its electronic record implementation to improve quality of care and patient safety. Most recently, Mount Sinai Morningside and Mount Sinai West received HIMSS Stage 7, the highest level of technology adoption.

Before joining Mount Sinai, Ms. Myers worked at Cap Gemini, Ernst and Young, and the Cerner Corporation in Australia. She holds an Executive Master of Public Health from Columbia University and an Executive Chief Information Security Officer certification from Carnegie Mellon. She has been designated a Fellow of HIMSS; has received certifications in Program Management (PgMP), Project Management (PMP, Prince 2), and AIM Change Management; and is a Certified Professional in Health Information and Management Systems.

Contributions

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Our patients are used to having very easy experiences in other sectors, whether it's retail or entertainment and we need to be able to bring that to healthcare. At Mount Sinai we’ve been looking at solutions, whether it's CRM or referral management, texting solutions or telehealth to make sure that we can provide care in a way that makes sense and isn't a fragmented experience.
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If something is not going to be ready for the next two to three years, we have to innovate. We have to be ready to pivot and either find the point solution or develop it ourselves.
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You have to really be an empathetic leader because not only are team members really focused on trying to get this work done, they have their own challenges.
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While things are getting better, we’re not out of the woods by any stretch.
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