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Our patients are not going to expect to receive care in the same way that they did prior to COVID. We have to adjust to meet that need. In 2021 there's a lot of question marks. We're quickly working through strategies on what our go forward model is going to be but in terms of the day-to-day work, focus should be the most prominent thing.

Molly Katsanes, Peace Health

AI is somewhat analogous to driving. You can easily drive without a GPS, especially if it's somewhere close and familiar. But most patients are complicated and it helps a great deal to have the support of data science. It's like driving with a GPS to a place that's far, that you don't know and you're not familiar with.

Dr. Anthony Chang, AIMed

Automation is not only in our DNA, it's on our skin as well. Our customers can basically enter at whatever level of the stack they want. You can go straight to the API bindings and create your own workflow and then have at it. You want to grab something that's just built for the VRA portal so you can stick us in your service portal and just use what we've built or what the community's built. Have at it. Automation is a huge part of our philosophy.

Brian Farmintino, New Hanover Regional Medical Center

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