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AI is somewhat analogous to driving. You can easily drive without a GPS, especially if it's somewhere close and familiar. But most patients are complicated and it helps a great deal to have the support of data science. It's like driving with a GPS to a place that's far, that you don't know and you're not familiar with.
Faster than we expected every major national plan and almost all the regional blues have added Concert Health’s collaborative care model to their fee schedule. The evidence is so robust and everybody recognizes they need better quality and access on the behavioral health side.
There’s a great business book “Yes, And instead of But, No.” The concept in IT tends to be, we're overwhelmed so the answer is no. And then shut down all the creative thoughts that happen after that. I want to get to the kind of culture where we don't have that.
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