April 12, 2024
April 5, 2024
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SubscribeWith the advent of artificial humans moving away from the IVR to actual intelligent assistance and whatnot. I think that's a huge step forward. Organizations that are utilizing that technology can have call centers operating twenty four seven with digital humans taking the place of humans.
Charles Boicey, Clearsense
With the COVID crisis mounting in New York City, on March 15th we made the decision that number one, clogging up the system with nonessential orthopedic surgery was not in the public health’s best interest. Number two, if we could empty those patients out of our hospital and not treat them, it would allow us to take COVID patients from other hospitals.
Jamie Nelson, Hospital for Special Surgery
COVID-19 is a wonderfully flexible lure for any kind of cybercrime actor.
Ryan Kalember, Proofpoint
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