Sue Schade

Principal

StarBridge Advisors

Sue is a Principal at StarBridge Advisors, LLC. A nationally recognized health IT leader, in recent years has served as interim Chief Technology Officer at University of Vermont Health Network, Chief Information Officer at Stony Brook Medicine on Long Island and at University Hospitals in Cleveland, Ohio. Prior to StarBridge Advisors, she was a founding advisor at Next Wave Health Advisors.

Sue has more than 30 years’ experience in healthcare information technology management and was recognized as the CHIME-HIMSS John E. Gall, Jr. CIO of the Year in 2014.

Sue served as Chief Information Officer for the University of Michigan Hospitals and Health Centers from 2012-2015, providing direction and oversight to information technology initiatives and working closely with the CIO for the U-M Medical School. Under her leadership, UMHS made the HealthCare’s Most Wired list in 2015 and achieved the HIMSS Analytics EMR Adoption Model Stage 6 in 2014.

For over 12 years, Sue served as Chief Information Officer of Brigham and Women’s Hospital in Boston. Her previous experience included 12 years in positions of increasing responsibility at a large integrated delivery system in the Chicago area. She led the software division for a start-up healthcare software and outsourcing services vendor for several years and worked as a senior manager in the healthcare information technology practice at Ernst and Young.

An active member of HIMSS and CHIME, Sue served on the CHIME Board from 2004 to 2006 and chaired its Education Foundation Board from 2006 to 2009. She served on the HIMSS Advocacy and Public Policy Steering Committee from 2009-2011 as well as the CHIME Policy Steering Committee. Sue achieved fellow status with both HIMSS and CHIME. She is currently serving on the AAMI board as Vice Chair of Health IT.

She is a regular speaker and writer within the HIT industry including a weekly blog called Health IT Connect at www.sueschade.com. She holds an MBA degree from Illinois Benedictine College in Lisle, Illinois.

Appearances, Video Clips and Quotes

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Two Healthcare Leaders Exchange Vaccination Stories

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Sue Schade and David Muntz on Staffing

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Sue Schade and David Muntz on Continuous Learning

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Who Takes on the Responsibility of Telehealth

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Successes and Complications for Health IT in Vaccine Distribution

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How Digital Can Benefit Health of Increasingly Isolated Individuals

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CIO Priorities and What Takes Precedence in a Pandemic

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Drive Thru Vaccination Playbook Released by University of Colorado Health

App rat and renegotiation of contracts are the low-hanging fruit. They take a lot of work. But when you hear about them, you hear about X number of instances of the same product or multiple vendors for the same product function. And that really needs to change.
The Microsoft remote work survey uncovered issues around connectedness. In big IT organizations you have teams spread out. And even if it’s all in one office location maybe you go see them once a week. So you have these silos, even when you’re in the same physical space.
During COVID what people said over and over again was they were able to get things done in a matter of days, not months or years. And it had to do with focus. It had to do with quick decision making. Painful decision making. CIOs and health care organization leaders really need to focus because you can easily get on way too many projects with none of them are going as fast as you want them to.
There’s no one size fits all. If I’m talking to a CIO and they’re struggling with how to expand their role versus the organization’s already decided they’re bringing in a Chief Digital Officer and where do they fit in that? It’s where are they at? What do they want to be doing? How comfortable are they with that expanded role?
IT leaders can have way too many priorities and way too much discussion for way too long about getting something done. I saw COVID speed in the last year and I hope it continues. COVID speed. COVID focus. Let’s not get bogged down in some of the debates. Let’s focus on getting things done.
Everybody is frustrated. When’s my turn? I want the vaccine. How do I get it? You have to take the big picture view and look at how many have been distributed so far. The metrics and key indicators of hospitalizations, new cases and deaths are going down dramatically. So it’s a good news story on the trend. The numbers are still way too high but the vaccines are having an impact.

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