David Teixeira is the Partner – Founder of Tornovo. A high-energy thought leader with extensive knowledge of technologies and business processes that will solidify your Digital Transformation – Customer Service Management, Contact Center Technology, ITSM, ITAM, and Employee Self Service. Proven performer in finding solutions for clients based on their requirements.
Activist for customer satisfaction, loyalty, and operational excellence. New product evangelism, marketing, and channel partner development. Strong strategy and execution skills. 20+ years of experience providing value based IT solutions to the Fortune 500, Healthcare, Finance,and GEM marketplace.
Areas of experience include:
Business Process Optimization
Contact Center Infrastructure
Public, Private, and Hybrid Cloud Strategy and Operations ( AWS – Microsoft )
Unified Communications and Collaboration Solutions
IT Asset Management
SAAS Platform Strategy ( Salesforce, ServiceNow, Workday)